Technical Support
Asyra Pro Software Update
As of April 2009, the new Asyra Pro software upgrade is available for free to all Asyra AT3 users. Users wishing to upgrade from the original probe-based Asyra will need to pay for an upgrade to the equipment. The Pro version
features enhanced function and interface.
Click here to read more.
Please note the following:
- The Asyra Pro is a software only upgrade and it works with the existing Asyra hardware, though an economical laser probe is available as an accessory.
- the software installs as a separate program and does not overwrite the AT3 software.
- On the first intall attempt, Asyra Pro will copy your client list from the AT3 installation, though without any test data.
- As the installation contains video files it is over 700MB, meaning that it needs to be installed from a DVD or USB memory stick. DVDs are available without charge from NutriVital and a few attractively branded Asyra memory sticks will shortly be available for £15.
- Like any new software package, we are experiencing a few incompatibilities on certain PCs. These will be ironed out over time, but for the present time we recommend you retain the AT3 as a backup system.
- After installing from DVD, the system will attempt to run a web update automatically. You should allow this to proceed. If it does not do so, go to the file menu, and click on Web Update while holding down the Control key and proceed to ‘force’ a web update.
- The Asyra Pro requires that an Asyra device is plugged in to the PC in order to operate, but there is no licence key required. This may be slighly inconvenient at times if you want to work with your data but not screen clients, but it is a necessary step to ensure clinical data security, for example when laptops are stolen.
- At the time of writing there is not a software manual for the Asyra Pro, though most of the operation is very similar the the Asyra AT3.
Commenting is closed for this article.